Shipping & Delivery

At xsjwm.com , we aim to provide a smooth and reliable shopping experience. Below are our shipping and delivery guidelines:

Shipping Rates:

• Free Shipping: We offer free shipping for all orders over $35.
• Standard Shipping Fee: For orders under $35, a flat shipping fee of $6.99 will be applied.

Processing Time:

• All orders are processed within 1-3 business days. You will receive an email confirmation once your order has been dispatched.

Shipping Time:

• Domestic Shipping: For orders within the [your country], delivery typically takes 5-7 business days.
• International Shipping: For international orders, delivery times vary by location and typically take 10-15 business days.

Tracking Your Order:

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package in real-time.

Shipping Delays:

Please note that delivery times may be affected by holidays, weather conditions, or customs processing for international orders. We are not responsible for any delays caused by the shipping carrier, but we will do our best to assist with any issues.

Customs & Import Fees:

For international orders, customs duties or import fees may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in our shipping rates.

Address Changes:

If you need to update your shipping address after placing an order, please contact us as soon as possible. We cannot make changes once the order has shipped.

Lost or Damaged Items:

In the rare event that your item is lost or arrives damaged, please contact us immediately at [insert customer service email], and we will work with you to resolve the issue promptly.