FQA
1. What products do you offer?
At xsjwm.com , we specialize in home essentials such as tablecloths, tissue box covers, and coasters. Our collection includes a variety of designs and sizes to suit different styles and preferences.
2. Do you offer custom sizes or designs?
At this time, we offer a range of standard sizes and designs. However, if you have a specific request, please contact our customer service team, and we’ll do our best to accommodate your needs.
3. What are your shipping rates?
We offer free shipping on all orders over $35. For orders under $35, there is a standard shipping fee of $6.99. Shipping rates may vary for international orders; please check at checkout for more details.
4. How long does shipping take?
Shipping times vary depending on your location:
- Domestic orders: Typically arrive within 5-7 business days.
- International orders: Delivery times may vary, usually between 10-15 business days.
You’ll receive a tracking number once your order has been shipped.
5. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return unused and unopened items within 30 days of delivery for a full refund. Please visit our Return & Refund Policy page for detailed instructions.
6. What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Bank Transfers (for special orders)
7. How can I contact customer support?
If you have any questions or need assistance, you can contact us via email at xsjwm.com . We’re happy to help!
8. Do you ship internationally?
Yes, we offer international shipping. Please note that shipping times and fees may vary depending on the destination.
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